Privacy Policy
Last update: October 15th 2024
At GenXC Renovations, your privacy is important to us. This privacy policy explains how we collect, use, and protect your information when you visit our website or use our services. By using our website, you agree to the practices described in this policy.
Information We Collect
We collect two types of information from users:
Personal Information: This includes your name, email address, phone number, and any other information you provide when filling out forms on our website (e.g., contact forms, estimate requests, or newsletter signups).
Non-Personal Information: We also collect data that does not identify you personally, such as browser type, operating system, IP address, and how you navigate our website. This helps us improve our website experience and services.
How We Use Your Information
We use your personal information to:
- Provide the services you request, including scheduling estimates, consultations, or appointments.
- Communicate with you about new offers, services, and important updates.
- Respond to inquiries or customer support requests.
- Process transactions or fulfill service agreements.
We use non-personal information to:
- Improve the functionality and user experience of our website.
- Analyze website traffic and understand visitor behavior.
- Optimize our marketing strategies and campaigns.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted service providers who help us run our business (e.g., payment processors, email providers).
- Legal Compliance: We may disclose your information if required by law or if we believe it is necessary to protect our rights, comply with a legal proceeding, or respond to a request from law enforcement.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files placed on your device that help us analyze website traffic and understand user preferences. You can adjust your browser settings to block cookies, but this may affect how you interact with our website.
Data Security
We take the security of your personal information seriously and use industry-standard practices to protect it. This includes encryption, firewalls, and secure servers. However, no online transmission is completely secure, and we cannot guarantee the absolute security of your data.
Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Rectification: Correct any inaccurate or incomplete personal information.
- Deletion: Request the deletion of your personal data, subject to certain legal obligations.
- Opt-Out: Unsubscribe from our marketing communications at any time by following the “unsubscribe” link in emails or contacting us directly.
Third-Party Links
Our website may contain links to third-party websites, which have their own privacy policies. We are not responsible for the privacy practices or content of these external sites.
Updates to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this privacy policy or how your information is handled, please contact us at:
GenXC Renovations
[email protected]
+1 877-727-6527